Who to blame when your "smart" appliances do not work

Samsung recently had a data center outage, causing one frustrated
customer of their "smart" TV to reverse engineer why their TV would not
work despite a fully functioning Internet connection:

http://www.sodnpoo.com/posts.xml/spoofing_the_samsung_smart_tv_internet_check.xml

Having a single point of failure for your "smart" appliance may be just
an inconvenience in the case of TV service, but likely would have bigger
repercussions for energy, health, food, industrial and defense sectors.

MIMIC Web Simulator is particularly suited to simulate scenarios for
disaster recovery. Debug your web services applications before your
customers have to.